Overcoming Insecurity Issues with a Job Promotion

Congratulations! You worked hard, earned your stripes and got that job promotion.

Only one BIG problem…

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You now have a learning curve to master. Learning curves take time. You will make mistakes. You will have days where you think: “What was I thinking! I can’t do this! I am a miserable failure.” Or worse: “I’m going to get fired.” Image courtesy of Sira Anamwong at FreeDigitalPhotos.net

We’ve all been there where sometime during the course of your career you become an expert at whatever it is you do, then your gut screams at you: “Hey! It’s time to move on.” It’s time to look elsewhere.

ID-100487805You start over from scratch with new co-workers. Your new boss may or may not like you after a few weeks of getting to know you. Starting over becomes the fear of all dreads in employment, then soon you start to question your sanity of why you started looking and took the promotion anyway. Image courtesy of jk1991 at FreeDigitalPhotos.net

“Courage is being scared to death and saddling up anyway.”-John Wayne

Every single opportunity you pursue in life comes with a price. There’s a learning curve that takes courage to master it, to become the next expert in your field. It all takes time.  ID-100378959

Don’t let fears of losing your job stop you from saddling up anyway and learning to become better and do a good job. Everything worth doing good takes time to learn to be its master. We all know time is not free. There is a price. Image courtesy of Sira Anamwong at FreeDigitalPhotos.net 

Instead of fretting over your choice, take a deep breath and start over again and again, daily. Every single day, take inventory of your priorities and where you desire to be in life in five or ten years from now.

From a business perspective, all managers and business owners know it takes time to learn and grow. After all, you are being trained to learn and do what the company expects of you. ID-100315370

It takes looking past the fears of failure and believing in yourself, knowing that with time and encouragement you will master this career hurdle as well. Image courtesy of num_skyman at FreeDigitalPhotos.net

 

 

Entrepreneurs: The Power House of Drive and Innovation

According to Wikipedia: Entrepreneurship is defined as the process of designing, launching and running a new business. It typically begins as a small business, (such as a startup company), offering a product, process or service for sale or hire. ID-100396532

In the 2010’s, entrepreneurship can be studied in college or university as part of the disciplines of management and business administration. It takes a person with courage and deep drive to pursue this endeavor, which helps build better business to business relationships and formidable bonds with business ventures, adhering to process standards by helping companies to grow. Image courtesy of Stoonn at FreeDigitalPhotos.net

“If you don’t build your dream, someone will hire you to build theirs.”-Tony Gaskins.

Entrepreneurs have a drive within them, they cannot stop pursuing a new idea or venture. That is one of the reasons why America became so great!

A great example is Peet’s coffee. If you have never tried it, by all means go online to Peets.com and order some! You may be able to find it in your local grocery too. Alfred Peet, the founder, grew up in the Netherlands and moved to San Francisco, after trying the coffee available in the area he was not impressed. (Wikipedia biography)ID-100460993
In 1966 he opened Peet’s coffee, Tea & Spices, predating even Starbucks. Peet’s coffee served as a model for Starbucks coffee, did you know that? The founder of Peet’s coffee saw an opportunity to make an industry better, and he pursued his dream until he made it happen. He became an entrepreneur, his coffee business model and expertness encouraging Starbucks founders to this day.  Image courtesy of surasakiStock at FreeDigitalPhotos.net

Peet’s was one of the first coffee bean and brewed coffee retailers to offer specialty grade coffee, roasting the beans longer, with less of the sour taste of the coffees offered in the US at the time. They are viewed as one of the founding businesses in the gourmet coffee trade. (Source: Wikipedia)

“I’m convinced that about half of what separates successful entrepreneurs from the nID-100176349on-successful ones is pure perseverance.”- Steve Jobs.

Entrepreneurs share their ideas and purpose with the world, growing more ideas and business ventures. The roads are not easy travel, and often may end in disaster or crushed hopes. True Entrepreneurs do not give up. The drive instilled in them propels them forward, their minds constantly churning, inventing or growing new ways to learn and start something new. Image courtesy of arztsamui at FreeDigitalPhotos.net

Entrepreneurs also bring something of value to the economy, like jobs, and purpose in the workplace. Google is a great example, they started in a garage by the way. With each step up the business trade to building their brands, they have successfully pried open the world with a hope that helps catapult inspiring entrepreneurs to pursue their talents and dreams.

“You don’t learn to walk by following rules. You learn by doing, and falling over.”-Sir Richard Branson. He started a magazine when he was seventeen years old called: Student; and if you didn’t know he is the founder of the Virgin Group, which comprises over four hundred compaID-100390747nies.

The founder and CEO of Amazon; Jeff Bezos stated: “I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.”

Doors of opportunity may be open in a variety of places and endeavors, but they don’t stay open forever. Entrepreneurs push forward to accomplish a dream, a flicker of hope, an idea before the opportunity vanishes. And if the door closes, they drive themselves to
pursue other opportunities or make a doorway for themselves, redefining businesses and innovation.

Image courtesy of aechan at FreeDigitalPhotos.net

The Monotonous Grind of Work Life Balance

I know Writers who maintain full time jobs. We have all read and heard the stories of the hours and research put in of writing a book. The editing, proofreading, tearing it all out and starting over is just the beginning! The real work begins with a marketing plan to give our product attention, to hopefully make an impact and maybe even a few bucks. Right? ID-100481852

I also work aside Business Professionals who have two jobs, while finishing up their college degree. And these amazing people have families! Image courtesy of tiniroma at FreeDigitalPhotos.net

Luckily, our local Supermarket offers grocery delivery and all you have to do is order and pay online. Wow. You can also pre-order prescriptions online then pick up later. The list is endless of the ways businesses offer us services just because we don’t have the time.

ID-100458570And we ask ourselves how did these offers even get put on the table? It came to be because people work and have too busy of lives and no time to go grocery shopping. No time to pack a lunch. No time to sit and have breakfast or wake up with coffee in bed before they hurdle themselves out the door to work. Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Work life balance is a struggle by the end of the day when we plop in bed and think: “I didn’t get to have silent time, cuddle to my kids or read a story, or have a conversation with my better half about my day or his/hers, and now I have to get some sleep before I do it all over again in the morning.”

It’s a never ending vicious cycle if we don’t put a stop to it.

How do we put a stop on living daily when it takes a toll on our emotions, health, marriages and raising kids?

I can tell you when you are faced with this predicament YOU have to be the one who changes it.

You can say NO. If it is volunteer overtime you can say NO. If it is mandatory overtime and you aren’t quitting your job then you have to find a way to bridge that divide for a while ID-100353508and protect your sanity at the same time. Sometimes life requires you to do hard things even when your body and mind doesn’t or can’t do it. That’s life. Image courtesy of nenetus at FreeDigitalPhotos.net

But you can take inventory in your mind even while driving to work on what things or chores or worries you have, you may be able to say NO for a while to take time for yourself.

Life can be a challenging emotional mess. It’s up to us to take our own inventory of our everyday lives and see what small changes we can do to keep it less hectic. ID-10053841

Our minds and bodies respond in miraculous ways screaming at us when we need better work life balance.

How is yours trying to get your attention?

Are you willing to take inventory and look at your work life balance? Image courtesy of Stuart Miles at FreeDigitalPhotos.net

It’s okay to curl up on the couch with a lap throw, a good book and coffee or just watch television.

It’s okay to turn your phone off and lock your doors. Sometimes we get so busy with trying to make a living and take care of everyone we put ourselves on the back burner then reap the consequences when we become sick or burnt out.

Don’t let that happen. Stop and think about what you are doing on a daily basis and start taking some time to unwind. Life is too short to not have balance. ID-100248656

Now if you will excuse me, I use my silent time to write and enjoy Coffee.

How are you going to unwind today?

Image courtesy of Witthaya Phonsawat at FreeDigitalPhotos.net

 

 

 

The Nightmare side of Customer Service

No one wakes up and says: “I’m going to be the best Customer Service Representative in the World someday!” And if you have or know someone who did…OMG. id-10089374

Gut wrenching pains of catastrophic horrors can not describe the gravity of this type of job.

Not only do you get to listen and see life altering horror stories from different people on a minute by minute basis, but you are catapulted into the customers dramatic, emotional and painful experiences. You you must be empathetic, listen and smile while doing your job. Image courtesy of imagerymajestic at FreeDigitalPhotos.net

Customer Service Reps are a whole different breed of people.

The ones who excel at this type of work can switch their brains into an overdrive of empathetic psychology and a level of professionalism that would drive Jekyll and Hyde into an oblivious stupor.

Been cursed at and called dirty words before? Yea. So have Customer Service Reps, who just try to do their jobs. They take a deep breath, listen to the rant and rave from the customer and find a solution while ignoring being name called and disrespected just for being what they are: a Customer Service Representative.

Customer Service is one of the hardest jobs in the Corporate arena.

id-100446977You hear heartbreaking sob stories, painful money losses, and must find solutions for the customers who desperately need a chance, hope and serious help.

Good Customer Service Reps ask open ended questions with an empathetic manner, all the while tuning the world out to focus on the needs of that one customer, using multiple systems at the tips of their fingers to find solutions. Image courtesy of tuelekza at FreeDigitalPhotos.net

I don’t know of one person who ever dreamed of being a Customer Service Representative, but I have had the pleasure of working with some of the best in the industry, and learned the ropes to assist the customers. id-100296777

I also know that you, the Customer, your stories haunt us.

Your circumstances haunt us when you call crying, needing help, and have lost a loved one. A job loss. Maybe fixing to lose your home and not a clue how to get out of the mess you are in, your stories follow us forever. Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Your hardships, your cursing, your attitudes, maybe your denial; everything you do as a customer or say does follow us.

Those of you who have cancer and are fighting to keep your mortgage payments up and have lost hope, we remember you. Those of you who have given up because of the burden of divorce, the legal fees taking your livelihood, your story hurts because unless we have personally been through it, we wouldn’t know what to do if it was us in your shoes either.

And those of you who have every right to be angry with the company we work for, we are forced to find that divide of professionally assisting you, all the while swallowing down hard truths about the pain you have experienced from the company (Our employer) who has done you wrong. If there is any ounce of Integrity in us: that bothers us.

But we still have to do our jobs for you, the customer. And sometimeid-100217522s all we can give is a small measure of hope or a word of encouragement to you, the customer, to keep going and not giving up.

Customer Service Reps are expected to uphold a higher standard of attitude, empathy and professionalism, even at times the customers curse and slam the phones down in their ears. Image courtesy of nuchylee at FreeDigitalPhotos.net

I guess in life if we could all put the shoe on the other foot, and ponder what we would do if it was us in those hardships…would the world be a different place?

 

 

 

 

Is your Business Closed to Business?

I’m going to say the big, down low dirty word here: Cold Calling.

If you are a business to business professional, the best way to get in the door to a decision maker is to have a one on one conversation by phone first to introduce yourself, your company and what you offer.

If you like what you hear, then why wouldn’t you assess the needs of your company right then and there and see a need for that service and make an appointment to meet the cold caller face to face?

Right?id-10098605

How does your business grow? By referrals? How about those mass emails you get by the hundreds trying to sell you some service? I bet you just savor the moment every morning as you sit in your chair with your coffee excitingly scrolling through those mass emails. Or better yet maybe you have a stack of flyers or one sheet presentations or proposals from business sales people piling up on the corner of your desk.  Image courtesy of stockimages at FreeDigitalPhotos.net

I can’t tell you the times cold caller’s for business development have not only had the phone slammed in their ear but a rude, snarky secretary or marketing executive say: “We don’t need anything. We aren’t looking at anything right now.”

Often they don’t give you a chance to ask for a follow up call in 6 months or a year at all.

They don’t need to grow their business. They don’t want to hear what you have that may benefit their company, even years down the road.

They are closed to business.

id-10076369Business is a tricky business. You can have a major client that is ringing in the dough…for now. You may have several BIG clients that you have serviced for years…for now. Image courtesy of Ambro at FreeDigitalPhotos.net

But a lot of businesses don’t look at a bigger picture. What have you got in the pipeline next year? What about a 5 to 10 year opportunity to grow more clients? Are you willing to look at that, or living in the here and now syndrome a lot of business owners dwell in today.

Marketing is a great example. It takes months, even years to put together a rock solid marketing plan with players involved to make the team flow like a finely tuned instrument. There will be delays, unexpected set backs and expenses, but it all ends up the same: You develop a strategy to succeed years down the road that lead to more sales, more business, more contacts and opportunities.

Cold calling is not dead. It is a great opportunity to hear a voice on the other end of the phone, and honestly evaluate your company and where you want your company to go, even if it means pulling the trigger in 6 months, or 2 years.

 

 

Coffee: The BANNED & Comedic History of Mankind’s dumbest choices

First off, it is that time of week again where I sing the wondrous praises of COFFEE! id-100481291

On a disturbing, yet demented note: Did you know real human beings Banned Coffee?

Here is the list of Shame of the countries who sacrificed caffeine: You can Google: was coffee ever banned? You will be surprised. (Image courtesty of Aduldej at FreeDigitalPhotos.net)

id-100474492Mecca banned it because it stimulated radical thinking. What was wrong with this mentality, we may ask? I have to say that is the equivalent to the Disney movie: Beauty & Beast, where Gaston made a comment about Belle reading, stating: “Soon women get ideas, and start thinking…” I think the ones banning it should have tried an Espresso. That would have changed their reasoning. (Image courtesy of nalinratphi at FreeDigitalPhotos.net)

Italy labeled coffee satanic. (Insert your mental thoughts of me doing a head slap) I wonder, did they employ exorcists to prove Coffee needed exorcised? How many people were possessed with caffeine? Did their heads pop off and did they levitate? Just wondering.

Constantinople banned it and gave penalties and beatings. I bet when the wife got up in the mornings the husband asked her: “How bad do you want it? You know last week you got ten stripes.” I bet the wife replied: “I will take the beating! These kids are driving me nuts!”

And then there is Sweden. Oh Sweden. In prison, they forced murderers to drink tons of coffee to see how fast it would kill them. I wonder somewhere in history if there is a war story of a mass revolt due to the caffeine high.

Prussia. They banned it because beer was more important, and Coffee was ruining the beer industry. How can there be any comparison? I just don’t get it. Beer or Coffee? Did they drink beer for breakfast with their bagels?  id-100518104

Can you imagine the horrific sludge’s of terror that would accompany such catastrophic choice if it were ever to be enacted? There would be a whole uprising of caffeinated parent’s and Corporate America office junkies prepared to die. (Image courtesy of Chai25182518 at FreeDigitalPhotos.net)

This day and age, Coffee isn’t just good, it’s now been Scientifically proven to be good for you. You can Google: The healthy effects of Coffee…