The world is a big hot mess. But it always has been. There has always been fighting. Ignorance. Hopelessness. There has always been problems, famine and death.
But there has also been Hope. There has also been courageous people who stood up against the odds and made differences in people’s lives and futures. There always will be. None of this will change.
The difference between the both, is you….
and I, and doing the right thing.
Every day we have choices to do what is right or wrong. To be hopeful and pursue our passions, or die inside of hopelessness with no end in sight to our hardships. Every-single-thing we pursue in our lives leaves an impact.
We can choose to let our hardships kill us inside, or help us grow. Hard times are not a testament to our character, because hard times have always been around. They can help us become stronger if we keep moving forward, no matter how painful. We can choose to be better people and do what is right, or be bitter and miserable, and make those around us miserable too. Image courtesy of Serge Bertasius Photography at FreeDigitalPhotos.net
“Doing the right thing has power”-Laura Linney
The difference between growing (being better) and dying (being bitter), is you and I.
You look at yourself. I look at myself. Each person takes honest inventory of our pursuits, our passions, our failures, and our mistakes. What drives you? What hopes and aspirations do you seek? Are they good? Are they bad? What are your intentions in this crazy world? Image courtesy of tiverylucky at FreeDigitalPhotos.net
“Courage is facing your hearts greatest nightmare and doing the right thing anyway.”-Tim Keller
The world is a big hot mess, it always has been, nothing has changed.
The big difference in this world are people who make it better by grasping hope, doing what is right, and encouraging others when they feel hopelessness is the only alternative.
The cold call: An attempt to make an unsolicited call on someone by telephone or in person, in an attempt to sell goods or services. This is cold calling; where you need nerves of steel and courage grafted into your backbone.
“Strength and growth come only through continuous effort and struggle.”-Napoleon Hill
In other words, the more you make cold calls, the more you master opportunity even with a disaster on the other end of the line. A disaster call would be the owner of a company blasting you for: “How dare you call me! This is against the law!” To a simple “click”, yea, they hung up on me before I could say why I was calling. Image courtesy of stockimages at FreeDigitalPhotos.net
Cold calling is harder in the B2B realm that it is in Business to Consumer. When you are calling a potential or current “customer”, your tone at the beginning of the call sets a precedence with that person on the other line to listen to what you have to say.
However, when you are calling Business to Business, your tone matters just as much as these 5 words do: WIIFM. If you have never seen this before, it means: What’s in it for me?
Before you call a business to try to sell them something, you better have done your research to make sure they would even be a good candidate for what service you are selling. And if they are not looking, can you steer the conversation to keep them on the line long enough to get a time to follow up? Image courtesy of Goldy at FreeDigitalPhotos.net
Always ask the potential candidate if this is a good time. “Hello, is this John? Hi John, this is Mike with (insert your business name here), is now a good time?” You ask them for their time, being courteous.
If they respond: “No, I have a meeting.” Then you respond: “Can I follow up with you, what would be a good time? Can I send you my information by email?” You ask them for their permission to follow up, never assume. And then guess what? You follow up. You never let a lead go cold unless they flat out tell you they are not interested and for you to stop contacting them. Image courtesy of Stuart Miles at FreeDigitalPhotos.net
Business owners are inundated minute to minute with time consuming spammy emails, sales calls and solicitors. What makes your call stand out of the pack? What makes you think the tone in your voice will keep them hanging on?
The tone sets the call, always. That is not here say, that is fact.
When I worked in Mortgage Collections, I was faced with financially exhausted customers past the brink of their breaking points emotionally and mentally. I learned the tone in my voice and sharing empathy with them went a long way. If you project your tone as professional while compassionate, people generally listen.
In the B2B world, when you need Business owners to survive, your tone and mannerisms on the phone speak volumes. Following up with a potential client can make or break a business opportunity, even if it takes following up for a year or longer. You never give up. Image courtesy of stockimages at FreeDigitalPhotos.net
Cold Calling in Business development is another word for: Perseverance. And we all know perseverance is persistence in doing something despite difficulty or delay in achieving success. That just means you don’t get scared, or give up, no matter what happens or what is said at the other end of that line.
I remember the first catastrophic event in my life. It was hard. I thought for sure I would never get through it. I just knew with all I was that nothing would ever be the same again and my life might as well just be over.
But it wasn’t over. That wasn’t the end.
That so-called catastrophic event led me to the next hardship, then the next, and so on and so on.
You get the picture right?
Every single time we are going through hell in life it seems there’s nothing that could be any worse. But then things change. Time happens. And we look back and realize life is just really hard at times, and good at times, and sometimes it really sucks.
But no matter what, life is life.
We are prone to believe nothing else matters than what is revolving around our little world of hardships. When in reality, we are just tiny specks of a massive endless roll called life. Image courtesy of Serge Bertasius Photography at FreeDigitalPhotos.net
We will go through crap til the day we die, but we should not let what we are enduring stop us from having hope, and being encouraged. Because life will go on, and things will happen whether they are good or bad. It is up to us to keep moving forward with courage, because around the next bend…
…there may be another catastrophic life event, but life is still there waiting. So never, never give up.
Image courtesy of nenetus at FreeDigitalPhotos.net
Coffee will never be banned again as our sad forefathers banned it. You can read about their caffeine ignorance below with my article about the comedic history of coffee.
With that being said, I’ve been thinking it would be nice to have a kitchen dedicated to the wonderful Coffee bean. Image courtesy of nuttakit at FreeDigitalPhotos.net
So as part of my sticky post this week here is a wonderful attribute to this awesome caffeinated bean that has kept me sane, awake and thankful my cognitive thinking has never reached the level of imperiled overload, risking a catastrophic world disaster.
Do things for people not because of who they are or what they do in return, but because of who you are.” Mother Teresa
If you have ever worked a Customer Service Job, you should know exactly what Empathy means. Any public job, where you face people on a daily basis teaches you tons of things, and a lot of them are not good, but most of them are great lessons.
Listening to Customers on the phone catapults emotions in you you never thought you had, sometimes leaving you listless with anger, forging wars in your head, compounded by confusion and embarrassment.
People will tell you things.
It’s not because they don’t need to, it’s because they have to. People need to let you know what is going on. They need to vent. They need to unload on something, and unfortunately, lets face it…if you work in the public guess what?!…Its going to be you one time or another. Image courtesy of tuelekza at FreeDigitalPhotos.net
You see on Facebook and Twitter alone the people venting about this or that and going on and on about something that bothers them. Some posts are genuine cries for help. Others are obnoxious and unnecessary, but they all mean the same thing: “I want someone to hear me. Listen to what I have to say. I am hurting. I am angry.”
Empathy is a powerful tool. The one displaying it with patience and listening has already won the conversation or the argument even as the other person continues to vent, cry, scream or slobber. Image courtesy of David Castillo Dominici at FreeDigitalPhotos.net
Mother Teresa said: “Peace begins with a smile.” She should have known.
In every sacrifice of giving, understanding and compassion she flooded the world with her hope. She put herself in other people’s shoes and walked thousands of miles in them. Not just her, but countless others in previous lives and this one who step out to bless the world with their Empathy.
“A gentle answer deflects anger, but harsh words make tempers flare.” Proverbs 15:1. Remember this scripture: In simple terms; your gentle answer to an upset person deflects anger, showing them Empathy starts a healing process inside that person only empathy can give.
Just remember: Bees are drawn to honey, not vinegar. And I don’t know about you, but an encouraging word inspires me better than a negative, hateful post or complaint.
Empathy has healing powers. It makes people stop and think. Image courtesy of nenetus at FreeDigitalPhotos.net
The next time you talk to someone and they are hurting, telling you about their hardship, listen to them. Envision what it would be like if you had to carry their burden, could you go through something like that? If you have been through something similar, you should already be more empathetic to them because you already understand what they are going through. Image courtesy of photostock at FreeDigitalPhotos.net
Empathy is powerful. It is a tool to use to help people start healing by showering them with compassion. Just look at Mother Teresa, she excelled at it.
“The important thing is not being afraid to take a chance. Remember, the greatest failure is to not try. Once you find something you love to do, be the best at doing it.” Debbi Fields, founder of Mrs. Fields Cookies.
It’s not hard to look around at today’s society and see it was mostly founded upon
committed entrepreneurship, built on the backbone of a passionate dream.
Entrepreneurship (or the act of being one), is one who undertakes innovations, finance and business acumen in an effort to transform innovations into economic goods. A perceived opportunity from the person in whom the “idea” is flowing from. Image courtesy of stockimages at FreeDigitalPhotos.net
Actually, participating in a new business creation or activity is quite common among U.S. workers over the course of our careers. That is quite an achievement considering how many people actually live in the United States.
Richard Branson, founder of Virgin Enterprises quoted: ” Business opportunities are like buses, there’s always another one coming.”
Entrepreneurship results in new industries and new combinations of currently existing businesses. It is about taking a risk. The behavior of a person who is a true entrepreneur is the kind of person willing to put his or her career and financial security on the line, taking risks in the name of an idea. A hope. All because of a dream. Image courtesy of Nanhatai8 at FreeDigitalPhotos.net
“Entrepreneurs are risk takers, willing to roll the dice with their money or reputation on the line in support of an idea or enterprise.” Victor Kiam.
Many people have argued that entrepreneurs have extreme optimism in their decision making process. They are a tough individual. Pragmatic. Driven by a passionate need to achieve and an even stronger urge to build something!
They may be prone to over confidence. Over generalizations. Creative ingenuity. They must constantly learn something new. They are seldom willing to submit to authority.
And why should they? How would the light bulb have been invented if the inventor himself punched a time clock under a strict boss eight hours a day?
Entrepreneurs have to be tough people, not wusses when it comes to the business world. They have to stand their ground. Keep fighting for what they believe in, even when the economic world screams out: “You’re not going to make it you dummy!” Image courtesy of Stuart Miles at FreeDigitalPhotos.net
“When you reach an obstacle, turn it into an opportunity. You have the choice. You can overcome and be a winner, or you can allow it to overcome you and be a loser. The choice is yours and yours alone. Refuse to throw in the towel. Go that extra mile that failures refuse to travel. It is far better to be exhausted from success than to be rested from failure.” Mary Kay Ash, founder of Mary Kay Cosmetics.
America was built upon people who possessed the spirit of drive and individualism. God did not create all men to be the same. We do not look the same, nor does everyone have the same qualities and opinions on life in general. We are all uniquely created, given a gift of creativity to be our own person within the genetics we were born with.
“The true entrepreneur is a doer, not a dreamer.” Nolan Bushnell, founder of Atari and Chuck E. Cheese’s.
True entrepreneurship has uncertainty because you try to bring something new into the world in which the market for it does not exist. There is a good reason why entrepreneurs possess the spirit of leadership. They don’t want a boss. They are their own boss and do well at dictating their daily passion, which is their dream! image courtesy of stockimages at FreeDigitalPhotos.net
“Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.” Peter F. Drucker.
Entrepreneurs support economic growth. They have learned to adapt to the environment by being creative in their business ventures. They have worked hard to turn their passions into a real life dream for others to follow. They have fine tuned their skills and innovations.
True entrepreneurship will never die. The human spirit possess qualities that drive the world in an endeavor, saturated with a heart felt passion to accomplish a purpose in life.
“Success to me is not about money or status or fame, its about finding a livelihood that brings me joy and self-sufficiency and a sense of contributing to the world.” Anita Roddick, founder of The Body Shop.
What dream is brewing within you?
If you have a dream, through time, it will slowly fester, manifesting itself into a passion that you have to do something about. Each person has a purpose brewing deep inside. If you are made for entrepreneurship you will not allow yourself to be squashed to a time clock working for someone else. You would rather die than do that anyway. Image courtesy of jannoon028 at FreeDigitalPhotos.net
Perseverance is a powerful tool to pursuing a dream. Just look at the quotes from some of the most famous entrepreneurs above. The pushed forward, they didn’t give up, they didn’t give in. They kept going no matter the odds because their hope of the dream they had was stronger than the naysayers.
If you find yourself in this shape, and cannot stop thinking or pursuing a dream, then
welcome to the world of entrepreneurship!
Image courtesy of nokhoog_buchachon at FreeDigitalPhotos.net